Shipping policy

1. Shipping Locations
We ship worldwide from our facilities in Portugal.

 

2. Shipping Costs

  • Free shipping applies automatically at checkout.

 

3. Order Processing Time
Orders are typically processed within 1–3 business days.
During high-volume periods, processing may take longer.

 

4. Delivery Times
Estimated delivery times (excluding customs delays):

  • Portugal: 1–3 business days

  • EU: 3–7 business days

  • Worldwide: 7–15 business days

 

5. Customs & Duties
International shipments may be subject to customs duties or taxes, which are the responsibility of the customer.

 

6. Lost or Delayed Shipments
If a parcel appears lost or significantly delayed, please contact us at info@kingloveszilla.com so we can open an investigation with the carrier.

 

7. Invoice Issuance
Invoices are issued according to Portuguese law and may be sent digitally or physically after shipment.

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