Privacy policy

1. Data Controller
ROOM WITH A VIEW, LDA.
Av. da Liberdade, 144 – 6ºEsq., 1250-146 Lisbon, Portugal
VAT No.: 513014179
Email: info@kingloveszilla.com

 

2. Information We Collect
We collect the following categories of personal data when you interact with our website or place an order:

  • Identification and contact details (name, address, email, phone).

  • Payment and billing information (processed securely by third-party providers — we do not store full payment data).

  • Order history and communication records.

  • Technical data (IP address, device information, browser type), collected by Shopify.

 

3. Purpose of Data Processing
Your data is used for:

  • Processing and fulfilling orders.

  • Managing shipping, invoicing, and customer support.

  • Improving website functionality and user experience.

  • Legal compliance with Portuguese and EU regulations (e.g., invoicing, tax obligations).

 

4. Legal Basis
Data is processed under:

  • Contractual necessity (order processing).

  • Legal obligations (tax/invoicing).

  • Legitimate interests (site improvement, fraud prevention).

  • Consent (newsletters and marketing communications).

 

5. Data Sharing
We share data only with essential service providers:

  • Shopify (store platform).

  • Payment processors (e.g., Shopify Payments, PayPal).

  • Shipping carriers.

  • Accounting and invoicing services.
    All partners comply with GDPR.

 

6. International Transfers
If data is transferred outside the EU, it is protected under GDPR-approved mechanisms such as Standard Contractual Clauses.

 

7. Data Retention

  • Order and invoicing data: retained for the period required by Portuguese law.

  • Marketing data: retained until consent is withdrawn.

  • Technical logs: retained for security and analytics purposes for a limited period.

 

8. User Rights
You may request:

  • Access, correction, or deletion of personal data.

  • Limitation or objection to processing.

  • Portability of your data.

  • Withdrawal of consent at any time.

Requests can be sent to info@kingloveszilla.com.

 

9. Cookies
The website uses cookies for functionality, analytics, and improving your experience.
Users can manage cookie preferences through browser settings.

 

10. Updates
We may update this Privacy Policy periodically.
Last updated: 17.07.2025

 

Note: You can also access this information in portuguese here.

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